Privacy Policy

Effective Date: July 31, 2026

Company Name: Enrouter.io (“we,” “our,” or “us”)

Website: https://enrouter.io

At Enrouter.io, we respect your privacy and are committed to protecting your personal and business data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our B2B multi-tenant SaaS dashboard suite and related services (collectively, the “Service”).

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

1. Information We Collect

We collect information that helps us provide and improve our B2B logistics and sales management tools for dispatchers and sales teams.

  • Account & Profile Information: When you register for an account, we collect your name, business email address, company name, password, and role/permissions within your tenant organization.

  • Carrier Database & Filter Data: Our platform provides access to a structured database of carrier information. Rather than real-time web scraping, our system utilizes curated datasets allowing users to apply custom filters, view carrier profiles, and manage carrier lists according to specific operational criteria.

  • Communication & Call Logs: The Service includes features enabling sales agents and dispatchers to initiate calls, record communication statuses, track follow-ups, and manage lead pipelines directly within the dashboard. We may log interaction timestamps, notes, and call outcomes inputted by users.

  • Invoicing & Operational Data: Information related to profit calculations, invoice generations, and workflow notes entered by your team while using the dashboard modules.

  • Usage & Technical Data: We automatically collect certain information when you visit, use, or navigate the platform. This includes IP address, browser type, device information, operating system, access times, and pages viewed.

2. How We Use Your Information

Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we use information collected via the Service to:

  • Provide, operate, and maintain our multi-tenant SaaS platform.

  • Facilitate carrier filtering, search capabilities, direct calling tools, and follow-up pipeline tracking for sales agents.

  • Process invoices, track profits, and generate operational PDFs.

  • Manage user accounts, authenticate logins, and enforce tenant-level access permissions.

  • Monitor and analyze usage trends and preferences to improve user experience and platform performance.

  • Send administrative information, such as updates, security alerts, and support messages.

3. Disclosure of Your Information

We do not sell, trade, or rent your business data or user information to third parties. We may share information only in the following situations:

  • Within Your Organization: Data entered, filtered, or managed within your specific tenant account is accessible to authorized users and administrators belonging to your organization.

  • Service Providers: We may share data with third-party vendors and service providers who perform services for us (e.g., hosting, database management, customer support, and communication APIs) under strict confidentiality agreements.

  • Legal Obligations: We may disclose your information where required to do so by law, judicial proceeding, court order, or legal process.

4. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal and business information we process. This includes data encryption in transit (HTTPS/SSL), secure multi-tenant architecture isolation, and role-based access controls. However, please also remember that no method of transmission over the internet or electronic storage is 100% secure.

5. Your Data Rights

Depending on your jurisdiction, you may have the right to:

  • Access, update, or delete the personal and business data associated with your account.

  • Restrict or object to certain processing of your data.

  • Export your organizational data logs and invoice history.

To exercise these rights, you can manage your account settings or contact us directly.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: